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Privacy Policy

Privacy Policy

My cloud Space Privacy Policy

This privacy policy of Shootspace Digital Pvt Ltd applies to both www.mycloudspace.live and our cloud-enabled managed hosting services. This statement discloses the information practices for mycloudspace, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared on our website, www.mycloudspace.live, and our cloud-enabled managed hosting services. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. .

EU-U.S. and Swiss-U.S. Privacy Shield Frameworks:

The EU-US and Swiss-US Privacy Shield program covers all personal information (i.e., personally identifiable information) about EU residents that mycloudspace collects through this website, www.mycloudspace.live, and our provision of cloud-enabled managed hosting services. The use of personal information collected through our services shall be limited to the purpose of providing the service for which the Client has engaged mycloud particle.

Information Collection and Use

In order to access certain areas of this website (including e-newsletters, white papers and case studies, and the client portal), you must first complete an online registration form. To complete the online registration form, you are required to provide personal information, such as contact information (for example, your name and e-mail address). We use this information to contact you about services in which you have expressed interest. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of these communications, which are not promotional in nature.

Client Service

Based upon the personal information you provide us, we will send you a welcome e-mail to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will contact you for client satisfaction surveys, market research, and in connection with certain service transactions. We will communicate with you by e-mail or telephone, in accordance with your wishes.

Children’s Privacy

mycloudspace is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. mycloudspace does not knowingly collect information from children under the age of 13 and mycloudspace does not target its websites to children under 13.

Sharing your information

We may disclose your personal information:

  • 1. as required by law, such as to comply with a subpoena, or similar legal process
  • 2. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud
  • 3. to any other third party with your prior consent to do so

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Links to 3rd Party Sites

Our Site includes links to other websites whose privacy practices may differ from those of mycloudspace. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Blog Comments Moderated by a 3rd party

Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or log into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review the third party application’s privacy policy.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook© Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policies of the companies providing them.

Frames

Some of our pages may utilise framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.mycloudspace.live.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at marketing@mycloudspace.live.

Cookies

We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personal information and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your personal information that is contained in the profile with other third parties. We share your profile in aggregate form only. We sometimes collect non-identifiable information from visits to our website to help us provide better client service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this website, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” mycloudspace or others on mycloudspace’s behalf may use this data to analyze trends and statistics and to help us provide better client service. Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies..

Choice/Opt-out

We provide you the opportunity to ”opt-out” of having your personal information used or disclosed for certain purposes. Specifically, we offer you the opportunity to opt-out of: (1) the disclosure of your personal information to a third party, and (2) the use of your personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized by you. For example, if you purchase a service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each e-newsletter or communication or by e-mailing us at marketing@mycloudspace.live. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party..

Access to Personally Identifiable Information

You have the right to obtain our confirmation of whether we maintain personal information relating to you. Upon request, we will provide you with access to the personal information that we hold about you. You may also may correct, amend, or delete the personal information we hold about you. Your right to access your Personal Data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have. To request access to your personal information or to request us to correct, amend, or delete your personal information, please e-mail us at marketing@mycloudspace.live or contact us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 days.